Process Associate - Kolkata, West Bengal, India - Wipro Limited

Wipro Limited

Verified Company

Kolkata, West Bengal, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Kolkata, India

Job Description:

S No.

Details

Description
1JD for CHC SnoNIGHT SHIFT ONLY2DomainCustomer Service- 3CategoryVoice4Level1A -Associate level5Educational QualificationGraduate / HSC6Experience- Worked in service Industry

Experience of 6 months and above desirable.
Experience in call center will be an advantage.

7SalaryFor fresher: CTC).8Communication Skill required- Voice Clarity

Accent Neutrality
Fluency in English
Grammar
9Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) Knowledge of basic computer operations
Willingness to rotate shifts, as needed
Courteous with strong customer service orientation.
Dependable with attention to detail.
Good listening and speaking skills.
Willingness to learn.
Good sales skills.

10Client mandated test (Contractual)- Reference Check (PI)

Culture Fitment Check (PI)
Stability Check (PI)
Correspondence and document management

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.