Quality L1 - Chennai, India - Saffroot Technologies

Saffroot Technologies
Saffroot Technologies
Verified Company
Chennai, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated.

Create functional and technical specification documents.

Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines.

Ensure analysts adhere to SLA?s/KPI?s/OLA?s.


Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner.

Lead and ensure project is in compliance with Software Quality Processes and within timelines.

Review functional and technical specification documents.
Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates.


Salary:
₹1,200, ₹1,800,000.00 per year


Schedule:

  • Day shift

Ability to commute/relocate:

  • Raigarh, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:

- total work: 4 years (required)


Work Location:
In person


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