Customer Service Representative - HSR Layout, Bengaluru, Karnataka, India - Peopleprosper Technologies

Peopleprosper Technologies
Peopleprosper Technologies
Verified Company
HSR Layout, Bengaluru, Karnataka, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Role - Customer Support Spaciest
Role Type - Full-time


Role and Responsibilities:


  • Support the team in the operational conversion of Kredily strategic objectives.
  • Provide support and specific advice in the implementation of processes and
standards for all Kredily Services aspects (e.g. services, processes, continuous

improvement) and provide guidance and assistance on problems and requests to

customers/users through consulting and training

  • Support the identification and planning of services Kredily Services will provide.
  • Handle standard service requests, answer questions, resolve problems if
possible or support problem resolution by close collaboration with next level

support and/or experts

  • Perform user administration tasks (e.g. access management).
  • Track service requests and troubleshoots analyze error messages and
questions, support periodic cost and efficiency analyzes to support productivity

objectives, support personnel cost budgeting process and control.

  • Support evaluation of the services / processes / continuous improvement in
scope.

  • Contribute to Kredily Services projects at country or BU level
Minimum requirements

What you bring to the role:

  • Bachelor's Degree or equivalent in education and experience.
  • Certified Payroll Professional designation or equivalent experience preferred.
  • At least 2 years of experience in a major payroll processing operation with
employees


-Proficiency in English & Hindi - other languages are an advantage

Job Types:
Permanent, Full-time


Pay:
₹20, ₹39,473.89 per month


Benefits:


  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (required)

Experience:

- total work: 2 year (required)


Language:


  • English (required)
  • Hindi (required)
*Speak with the employer


Job Types:
Full-time, Permanent


Pay:
₹360, ₹500,000.00 per year


Benefits:


  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Education:


  • Bachelor's (preferred)

Experience:

- total work: 2 years (required)

  • Customer service: 2 years (required)

Language:


  • English (required)
  • Hindi (required)

Work Location:
In person

Application Deadline: 30/04/2024

Expected Start Date: 30/04/2024
More jobs from Peopleprosper Technologies
See all jobs of Peopleprosper Technologies