Service Now Ham 4 to 6 Years Noida, Mumbai - Capgemini
Description
End to End Asset Management Life Cycle experience in Hardware assets.- Experience in all processes including but not limited to New Assets, IMACs, Retirements, Disposals.
- Create/Update to asset records in the database accordingly throughout all stages of asset lifecycle.
- Knowledge of ServiceNow tool and CMDB.
- Generate asset reports from ServiceNow tool like Procurement, Pending for disposal, Duplicate serial numbers regarding the services as well as adhoc report as and when required by the customer.
- Interact directly with clients and other internal and external sources to obtain relevant data and documents in required forms and consistent with project objectives and deadlines.
Primary Skills:
- Asset Management Life Cycle experience in Hardware assets.
- Knowledge of ServiceNow tool and CMDB.
- ServiceNow tool like Procurement, Pending for disposal, Duplicate serial numbers regarding the services.
Secondary Skills:
- Utilize data analysis tools and techniques like MS Access, MS Excel.
- Assess data accuracy and reasonableness and followup directly with clients, internal support staff, or partner appropriately to achieve necessary understanding and to resolve the anomalies.
- Ensure quality and timely delivery of customer requirements.
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