Front Office Executive - Pune, India - Faurecia
Description
JD for Front Office Executive :Admin
Qualifications:
- Bachelors Degree / Diploma in any field with prior experience of 3 to 5 years in corporateHO / star hotels / industry.
Skills:
- Result oriented Team player, Polite and presentable.
- Basic knowledge of French language will be added value
Roles:
- Execution & deliver as per expectations /objectives set.
- To execute the task assigned by the Manager-Admin /HOD.
- To handle the reception, front office works, clients, suppliers ,vendors & customers.
- Upkeep the ambience & decorum of the reception, meeting rooms, showroom, training rooms etc.
- Managing Office, EPABX & telecom facility of the company.
Responsibilities:
- Complete responsibility for the front office( reception), meeting rooms & training rooms.
- Attending telephone calls and efficient transfer of calls to the concerns on screening.
- Receipt of fax and delivery of fax to the concerned person.
- Coordination with telephone service provider for registering telephone complaints and follow up for closing complaints.
- Control of personal calls from conference rooms.
- Responsible for
Guest Management:
To provide Coffee, Tea and Drinking Water Arrangement for guests on arrival. Managing requirements of various meetings and provide desired service with punctuality.
- Coordination with various EA's for VIP visits/conference/meeting and availability till closure of the event.
- Projector management on time making availability on request.
Registers to Maintain** - Courier Inward, Courier Outwards, Cheque issue to employees, Fax incoming outgoing, Employee Transport coordination, Food count & Safety Equipments of visitors.
- Record of florist / Newspaper / Magazines/Parcels/Gifts.
- Coordinate with Admin Executive for admin help desk & escalating complaints to Supervisors and Admin In charge within TAT.
- Printing the booking status of conference rooms everyday and display outside conference room.
- Monitoring of Helpdesk Portal and assigning to the facilities/electrical /maintenance team.
- Preparing list of medicines and maintaining records with security.
- Checking courier bills of vendor & forward to purchase/Admin MIS for making payment.
- Forwarding every month food count & transport data to admin incharge. Maintaining of birthday gift records.
- New Joinee formalities like ID card/Access cards/Visiting cards etc.
- Escalating admin assets repairs to vendor & follow up. Reminders to all suppliers/vendors for timely submission of bills.
- Awarding access to the employee /user from the BMS control system.
- PA announcements; Welcome Boards & ensuring ATM working status.
- Support to admin department & carry out all additional assigned jobs if any. Checking of received admin materials.
- Any other special task /work as deemed necessary by the Admin Head.
- Weekend visit to review admin works as necessary.
Authority:
- To decide and allow visitor to enter production area after completion of formalities and arrangement of accompanier along with guest.
- Instructions to security on important movements/guest visitors.
- Decision on visitor entry at security office.
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