Customer Support Executive - Delhi, Delhi, India - Roadcast Tech. Solutions Pvt. Ltd.

Roadcast Tech. Solutions Pvt. Ltd.
Roadcast Tech. Solutions Pvt. Ltd.
Verified Company
Delhi, Delhi, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Greetings to all,
At RoadCast, we are building the world's most advanced logistics automation platform.

We partner with organisations to offer them a complete mobility management suite to help them scale their business faster than ever.

RoadCast's technology expertise has been successful in helping our customers create efficient supply chains across the world. Our Ai powered technology backs some of the leading enterprises globally.


Responsibilities:


  • Help the customer on live interactive phone calls to resolve issues questions.
  • Lead the customer initiative from the support process acting as the primary customer liaison/point of contact.
  • Answer incoming customer support calls, evaluate issues, and prioritize incoming requests for assistance from users experiencing problems with our product and services.

Skills:


  • Good interpersonal skills
  • Good computer skills
  • Active listening
  • Technical proficiency
  • Attention to detail.
  • Product knowledge
  • Followup

Salary:
₹250, ₹300,000.00 per year


Schedule:

  • Day shift

Education:


  • Bachelor's (required)

Experience:

- total work: 2 years (required)

  • Customer service: 2 years (required)

Language:


  • Hindi (required)
  • English (required)

Work Location:
In person


Speak with the employer
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