Customer Care Executive - Delhi, Delhi, India - Epitome TRC

Epitome TRC
Epitome TRC
Verified Company
Delhi, Delhi, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
We're looking for energetic, enthusiastic and reliable customer support executives to join our MNC Clients for various locations.


Location:
Chandigarh, Delhi NCR, Gurugram, Hyderabad, Jaipur and Mohali
:


Qualification:

HSC or Pursuing Graduates can apply:


Process:

Voice Process:


Job Roles & Responsibilities:


  • Follow procedures methodically to accurately respond to customers on Call.
  • Gather customer feedback and share with respective team
  • Maintain quality communication and records in the CRM
  • Monitor customer complaints and reach out to provide assistance
  • Respond to customer queries via voice, understand & provide solution
  • Should be proficient in spoken and written English & Hindi
  • Should have minimum 6 months experience in BPO. (Freshers also considered)

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