Front Office Executive - Gurugram, Haryana, India - Docthub Health Tech Private Limited

Docthub Health Tech Private Limited
Docthub Health Tech Private Limited
Verified Company
Gurugram, Haryana, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Description

About the role

Key Responsibilities:

  • Greet and welcome clients/residents, visitors, and guests in a friendly and professional manner.
  • Register and assist clients/residents in completing necessary forms and documentation for admission, discharge, and appointments.
  • Handle incoming and outgoing calls in a timely and professional manner, directing calls to the appropriate department or individual.
  • Schedule appointments for clients and maintain an organized and efficient appointment system.
  • Provide accurate information about the hospital services, facilities, and procedures to clients/residents and visitors.
  • Maintain a clean and organized reception area, ensuring a professional and welcoming ambiance.
  • Coordinate with various departments to ensure a smooth flow of information and efficient resolution of client's/resident's queries and concerns.
  • Handle billing and invoicing processes accurately, ensuring that all transactions are recorded and documented properly.
  • Assist in the coordination of administrative tasks such as managing and distributing mail, maintaining records, and managing office supplies.
  • Collaborate with the nursing and administrative staff to ensure a seamless client/resident experience and effective workflow.
  • This role requires night shift work as well.
Category


Receptionist / Front Office
Preferred Education


Bachelor Degree
Key Skills


Analytical Skills, Good communication skills ,MS Office, Problem-solving

Benefits:

-
Medical Insurance, Provident Fund

Salary:
Up to ₹367,024.92 per year


Education:


  • Bachelor's (preferred)

Experience:


  • 6 Month (Front Office Executive): 5 years (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

Ability to Commute:

  • Gurugram, Haryana (required)

Ability to Relocate:

  • Gurugram, Haryana: Relocate before starting work (required)

Work Location:
In person


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