Tele Caller Executive- Fresher - Chandigarh, Chandigarh, India - BM CLOUD CONSULTANCY
Description
Position:
Tallecaller(Fresher )
- Location: Chandigarh
- Experience: 12 years / Fresher can apply
What they will do:
We are looking for self-motivated and eager to learn freshers to
join our Customer coordination team. Their primary role is to provide assistance to
redemption fulfilment. They will be required to assist our clients with their gift claim
redemption and ensure coordination and timely delivery of product requested.
extraordinary communication skills to handle customers having different dialects. In
addition to this, they should be a keen learner to understand our company
commitment and client requirement. This will help them to troubleshoot any issue
faced by the clients faster.
Position Summary
- Make and attend necessary phone calls inbound and outbound calls.
- Provide the required information to the customers
- Resolve any queries regarding gift delivery or transit damage.
- Maintain database by updating customer information on daily basis
- Write communication scripts for inbound calls
- Keep the team informed about customer calls and demos on a regular basis
Requirements:
- Preferably fresher
- Proficient in English with extraordinary communication and interpersonal skills
- Familiar with Excel
- Efficient in achieving targets
- Should be a team player
- Excellent organizational skills
- Good decisionmaking abilities
Job Types:
Full-time, Permanent
Pay:
From ₹15,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
In person
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