Jira Admin - India - Intelliswift Software, Inc.

Intelliswift Software, Inc.

Verified Company

India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Location:
Any Location

Job Description:

Roles and Responsibilities:

Manage and administer Jira instances, including user management, permissions, and configurations.
Collaborate with crossfunctional teams to understand their requirements and customize Jira workflows accordingly.
Provide technical support to users, troubleshoot issues, and resolve problems related to Jira functionalities.
Develop and maintain Jira dashboards, reports, and filters to provide insights and metrics to stakeholders.
Conduct regular audits and ensure data integrity and security within Jira instances.
Assist in the planning and execution of Jira upgrades, patches, and migrations.
Collaborate with development teams to integrate Jira with other tools and systems, such as Confluence, Bitbucket, and Jenkins.
Stay uptodate with the latest Jira features, plugins, and best practices, and recommend improvements to enhance productivity and efficiency.
Train and mentor junior Jira administrators and endusers on Jira functionalities and best practices.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.
4 to 6 years of experience as a Jira Administrator in a fastpaced environment.
Indepth knowledge of Jira administration, including workflows, schemes, custom fields, and permissions.
Strong understanding of Jira plugins, integrations, and APIs.
Experience in troubleshooting and resolving Jirarelated issues.
Proficient in Jira administration tools and utilities.
Excellent communication and interpersonal skills.
Ability to work independently and collaborate effectively with crossfunctional teams.
Jira Administrator certification is a plus.