Front Office Assistant - Kochi, Kerala, India - Hotel Crystal Plaza

Hotel Crystal Plaza

Verified Company

Kochi, Kerala, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

We're seeking a skilled and friendly Front Office Executive to join our team at Hotel Crystal Plaza.

You will manage the reception or front desk at our Hotel.

Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service.

Your role

Handle the front desk and maintain visitor records.
Create a welcoming, professional environment for clients and customers.

Your tasks

Managing the reception area and ensuring the office is neat and tidy.
Greeting and welcoming clients, customers and visitors courteously and professionally.
Answering phone calls and directing them to the appropriate staff member/department.
Handling incoming and outgoing mail and packages.
Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies.

Required skills and qualifications

Excellent communication and interpersonal skills.
Ability to prioritize tasks and great organizational capabilities.
Customeroriented mindset with a passion for providing exceptional service.
Fluency in English and Malayalam.

Preferred skills and qualifications

Proficiency in using computers and other office equipment.
Willingness to work in a fastpaced environment with multitasking ability.
Basic knowledge of Microsoft Office (MS Word and MS Excel).

Application Deadline: 30/01/2024

Expected Start Date: 01/02/2024

Job Types:
Full-time, Permanent

Salary:
₹12, ₹15,000.00 per month

Benefits: