Tele Caller Executive - Gurgaon, India - CP Vet

CP Vet
CP Vet
Verified Company
Gurgaon, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Making outbound calls to clients to schedule appointments and followup on their pet's health
  • Provide information about veterinary services, including pricing, procedures, and treatments
  • Ensure that all client data is accurately entered into the hospital's management software
  • Handle and resolve client queries and complaints in a professional and courteous manner
  • Work closely with the veterinary team to ensure that appointments are scheduled in a timely and efficient manner
  • Maintain a high level of customer service and satisfaction

Requirements:


  • Proven experience as a telecaller or similar role in a customer service environment
  • Excellent communication and interpersonal skills
  • Ability to handle a high volume of calls while maintaining a positive attitude
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Familiarity with veterinary terminology and procedures preferred
  • Proficient in using computer software such as Microsoft Office
  • High school diploma or equivalent required; associate or bachelor's degree preferred.


If you are passionate about providing excellent customer service and have a keen interest in the veterinary field, we would love to hear from you.


Salary:
₹15, ₹30,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (required)

Experience:


  • Telecommunication: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)


Language:


  • Hindi (preferred)
  • English (required)
Expected Start Date: 01/05/2023
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