Tellecalling - Hyderabad, India - Green Park Hotels & Resorts ltd.

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Roles and Responsibilities

  • Answering calls and resolving queries about product or company.
  • Noticing significant subtitles of every discussion.
  • Conveying verbal acknowledgments of offers to our Sales group for closing.
  • Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
  • Maintains operations by following policies and methodology and functional changes.
  • Keeps up quality service by adhering to organization guidelines.
  • Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
  • Responding to inquiries concerning things or the organization
  • Posing questions to comprehend client necessities and close sales
  • Considering the details of each offering and staying side by the side of updates to these contributions.
  • Acquiring and updating an individual's contact details.

Requirements:


  • Proven experience as a telesales representativeor other customer service role.
  • High school diploma; Any Graduate/Diploma will be added advantage.
  • Excellent knowledge of the English language, both spoken & writing.
  • Proven track record of successfully meeting sales quota over the phone.
  • Ability to switch communication styles

Skills

  • Proficient in communication and interpersonal skills
  • Research and recordkeeping skills
  • Verbal communication
  • Outstanding negotiation skills to resolve issues and address complaints
  • Data entry skills
  • Closing skills
  • Telephone skills

Benefits:


  • Food provided
  • Health insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Work Location:
One location

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