Call Center Agent - Ahmedabad, India - IBT: Empowering Your Business with Technology

IBT: Empowering Your Business with Technology
IBT: Empowering Your Business with Technology
Verified Company
Ahmedabad, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Full Time Job opportunity with Monthly salary up to INR 25,000 in hand.

  • Answering calls from customers professionally and responding to customer inquiries and complaints.
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Handling and resolving customer complaints on offered services.
  • Place new orders as & when needed.
  • Follow call script & etiquette.
  • Providing information on the services offered.
  • Escalating inquiries to respective departments or supervisor as & when needed.
  • Taking part in training and other learning opportunities to expand knowledge.
  • Adhering to all company policies and procedures.

Requirement:

  • Minimum 6 months to 1 year call center/Telesales experience.
  • Strong written & spoken communication skills in English.
  • Should have good typing skills.
  • Flexible to work in rotational shifts.
  • Experience in health care or facility management would be preferred
  • Available to start immediately

Job Types:
Full-time, Regular / Permanent


Salary:
₹25,000.00 per month


Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Customer support: 1 year (required)
- tele sales: 1 year (required)


Language:

- fluent English (required)
More jobs from IBT: Empowering Your Business with Technology
See all jobs of IBT: Empowering Your Business with Technology