Customer Support Executive - Mumbai, India - Acyuta Technologies Pvt Ltd
Description
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.
You will create policies and procedures and oversee the customer service provided by the team.Customer Support Executive Requirements:
- A bachelor's degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
Salary:
₹8, ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
Language:
- English (preferred)
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