E-commerce Executive - Hyderabad, India - Smart Moves

Smart Moves

Verified Company

Hyderabad, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title:
E-Commerce Executive

Location:
Sultanbazar, Hyderabad

Job Summary:

We are looking for an E-Commerce Executive with Social Media Lead Handling skills to join our team.

In this role, you will be responsible for managing the online sales and marketing activities for our products through e-commerce platforms and social media channels.

You will work closely with the marketing team and e-commerce platforms to ensure that our online presence is optimized for maximum sales and customer satisfaction.

Responsibilities:

Manage the company's ecommerce platform and social media channels
Create, manage and monitor social media campaigns to generate leads and drive sales
Provide customer support for online orders and handle inquiries related to the product
Monitor and analyze customer feedback and reviews on ecommerce platforms and social media channels
Coordinate with the marketing team to create and implement effective ecommerce and social media marketing strategies
Collaborate with the logistics team to ensure timely and efficient delivery of products
Continuously evaluate and improve the online customer experience
Stay uptodate with the latest ecommerce and social media trends and technologies

Requirements:

Minimum of 1 year of experience in e-commerce and social media management

Knowledge of e-commerce platforms such as Amazon, Flipkart, and others

Familiarity with social media channels including Facebook, Instagram, LinkedIn, and others

Excellent communication skills and ability to handle customer inquiries and complaints

Strong analytical skills to measure the performance of e-commerce and social media campaigns

Good organizational skills and attention to detail

Job Types:
Full-time, Regular / Permanent

Salary:
₹20, ₹25,000.00 per month

Schedule: