Receptionist - Vesu Village, Surat, Gujarat, India - Jainam Broking Limited
Description
Job Summary:
- As the first point of contact for visitors and callers, the Receptionist plays a crucial role in creating a positive impression of the company. Responsible for providing exceptional customer service, managing inquiries, and handling administrative tasks.
Responsibilities:
-
Greeting Visitors:
- Warmly welcome visitors and direct them to the appropriate person or department.
- Maintain a professional and friendly demeanor at all times.
Answering and Directing Calls:
- Handle incoming calls promptly and professionally.
- Direct calls to the appropriate recipient or take accurate messages when necessary.
Managing Inquiries:
- Respond to inquiries from visitors, callers, and employees regarding company information, products, or services.
- Provide accurate and helpful information or direct inquiries to the appropriate resource.
Administrative Support:
- Perform various administrative tasks such as managing mail and deliveries, scheduling appointments, and maintaining office supplies.
- Assist with data entry, filing, and other clerical duties as needed.
Facility Management:
- Monitor and maintain the cleanliness and tidiness of the reception area and other common areas.
- Report any maintenance issues or security concerns to the appropriate personnel.
Visitor Access Control:
- Ensure the security and confidentiality of the premises by verifying visitor identities and issuing visitor badges as necessary.
- Enforce access control procedures to maintain a safe and secure environment.
Qualifications:
- Excellent interpersonal and communication skills.
- Professional appearance and demeanor.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office and basic office equipment.
- Previous experience in a customer service or administrative role is preferred.
- High school diploma or equivalent qualification.
Timings:
10:00 A.M. to 7:00 P.M.
Salary:
₹15, ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Work Location:
In person
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