Ticketing Executive - Gurgaon, India - BAI Infosolutions Private Limited

BAI Infosolutions Private Limited
BAI Infosolutions Private Limited
Verified Company
Gurgaon, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Booking tickets through GDS software and other available portals
  • Liaison with all Airlines for bestnegotiated fares required for our tours/ clients
  • Resolve issues related to airline tickets such as booking problems, cancellation of tickets, andthe issue of additional tickets.
  • Maintain Strong PR with all airlines.
  • Analyzing air tour budget and getting the lower fare than budget so that we can make moreprofits
  • Scheduling flights based on customer needs and available flights
  • Communicating with customers to answer questions about tickets, pricing, or flight schedules
  • Collecting payment from customers for airline tickets, including cash, credit card transactions,checks, or money orders
  • Entering customer information into a computer system to issue tickets or update records
  • Explaining applicable fees and taxes for each ticket
  • Helping clients with the travelrelated question
  • Working alongside the tours sales team

Requirements:


  • Minimum 12 years of experience in domestic and international ticketing
  • Bachelors or Diploma in Travel, tourism, or any related field.
  • Experience in managing corporate clients
  • Ability to work in a fastpaced environment
  • Fluent in written and spoken English
  • Able to work on excel

Salary:
₹25, ₹40,000.00 per month


Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (required)
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