Assistant Relationship Officer - Delhi, India - Mywish Marketplaces Pvt Ltd
3 weeks ago
Description
Should act as a link between networked financial institutions and customers and help customers in getting their queries resolved on time.
- Should understand their needs and help customers by resolving their issues and coordinating with banks and NBFC's to provide customers with the best of their services.
- Minimum of 6 months experience in Telesales/Telecalling (Outbound Sales) is required, or a fresher with excellent communication skills.
- Qualifications required
- A graduate degree is required (Any)
- Dedicated enough to drive sales (Outbound sales)
- Have excellent written and verbal communication skills.
- Can interact with customers from various backgrounds and build relationships.
- Excellent command of Microsoft Excel and the internet.
- Can maintain quality parameters.
- Keep track of customer feedback for continuous improvement and turn it into action plans.
- Willing to work in the Noida area.
- People from the banking/finance industry and from good BPOs will have an advantage.
Job Types:
Full-time, Regular / Permanent
Salary:
₹250, ₹300,000.00 per year
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
Ability to Commute:
- Delhi, Delhi (preferred)
Ability to Relocate:
- Delhi, Delhi: Relocate before starting work (preferred)
Speak with the employer
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