Credit Officer - Delhi, India - SUDHMURA SERVICES PRIVATE LIMITED
Description
Roles:
- 1.Ensure all DOVR files achieve status ITPD or ITSC within 4 hours of the file achieving
- Prepare a note sheet with notes reflecting all queries and pending documents. This
- NECESSARILY call the customer. We expect all customers to be called so that we
- Prepare the interview sheet on line and as part of the interview sheet, update all
& time, the person who will perform the next action.
- Refresh dashboard to understand if all pending documents and queries are resolved
- Ensure all actions due by all concerned are taken, follow up done with the customer
escalations to be done for non performance of action due
- It is expected that the Officer Credit will complete the file and move it to RHDFC
8. 80% of the files submitted as RHDFC should not appear in File Requirements (FR).
- The rest 20% should be resolved within 2 working days of the FR being raised.
Salary:
₹300, ₹360,000.00 per year
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)
Experience:
- total work: 1 year (required)
Work Location:
In person
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