Credit Officer - Delhi, India - SUDHMURA SERVICES PRIVATE LIMITED

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Roles:

  • 1.Ensure all DOVR files achieve status ITPD or ITSC within 4 hours of the file achieving
DOVR status.


  • Prepare a note sheet with notes reflecting all queries and pending documents. This
note sheet is the support tool to call the customer and resolve pending issues


  • NECESSARILY call the customer. We expect all customers to be called so that we
agree to next action for every document and query. There are instances when a


  • Prepare the interview sheet on line and as part of the interview sheet, update all
pending documents and queries. All pendency's to be assigned for next action, date

& time, the person who will perform the next action.


  • Refresh dashboard to understand if all pending documents and queries are resolved
even while the status remains ITPD.


  • Ensure all actions due by all concerned are taken, follow up done with the customer
and SO, if required, new action date and time assigned. Wherever required due

escalations to be done for non performance of action due


  • It is expected that the Officer Credit will complete the file and move it to RHDFC
stage in 3 working days of the file achieving DOVR status.

8. 80% of the files submitted as RHDFC should not appear in File Requirements (FR).


  • The rest 20% should be resolved within 2 working days of the FR being raised.

Salary:
₹300, ₹360,000.00 per year


Schedule:

  • Day shift
  • Morning shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

Experience:

- total work: 1 year (required)


Work Location:
In person

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