Customer Support Associate - Kolkata, West Bengal, India - Adyan Consultants Pvt Ltd.
Description
Handle customer complaints, provide appropriate solutions and alternatives to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.Job Types:
Full-time, Permanent
Salary:
₹8, ₹15,394.69 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
Ability to commute/relocate:
- Kolkata,
West Bengal:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 2 years (preferred)
Language:
- English (preferred)
- Hindi (preferred)
Speak with the employer
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