Tele Caller Executive - Mumbai, India - AKSHAY GROUP
3 weeks ago
Description
We're looking for a Telecaller who is passionate about customer service and enjoys working in a fast-paced environment.The Telecaller will be responsible for making outbound calls to customers, answering inbound calls from customers, and providing excellent customer service.
Roles and Responsibilities
- Answering calls and resolving queries about product or company.
- Conveying verbal acknowledgments of offers to our Sales group for closing.
- Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
- Take inbound, outbound, and blended calls, answer questions, and document activities
- Make outbound calls to prospects and clients
Skills
- Proficient in communication and interpersonal skills
- Strong business telephone and customer service skills
- Verbal communication
Salary:
₹10, ₹15,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Speak with the employer
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