Customer Service/scheduler - Delhi, India - CRATERZONE PVT LTD

CRATERZONE PVT LTD
CRATERZONE PVT LTD
Verified Company
Delhi, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:

  • Escalate complaints to the appropriate internal teams and if the
issue goes outside their immediate area of responsibility

  • Establish longlasting, trusting connections by communicating
professionally and empathetically with the clients

  • Use the appropriate methods and tools to provide information
that is accurate, comprehensive, and thorough

  • Meet call handling quotas and individual and team sales targets
  • Gather and analyses client data to identify possible products or
services to recommend to management

  • Provide appropriate solutions and substitutes within the
timeframes specified, and follow up to ensure resolution

  • Maintain client interaction logs, handle customer accounts, and
file paperwork as and when necessary

  • Follow communication protocols, rules, and policies

Salary:
₹15, ₹20,000.00 per month


Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)

Work Location:
In person
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