Reservation Executive - New Delhi, India - EllBee Hospitality Worldwide
Description
Job Information:
Industry
Hospitality
***Work Experience
4-5 years
***Salary
22000
***City
New Delhi
***Province
Delhi
***Country
India
***Postal Code
110060
The core responsibility is to make guests feel welcome and assist them through a hassle-free reservation process. Handling and managing reservations process through various communication platforms
Ensuring all information about reservations are appropriately taken and entered into the system Help maximise room sales by upselling to a higher category
Maintain and update all room reservation transactions, room availabilities Handle group bookings
Check arrival list for next day arrival bookings
Updating bookings as No Shows at platforms with pay at hotel bookings
Work closely with Front Office
Provide support to guests regarding their booking queries
Respond to guest reviews
Consistently offer exceptional, friendly, engaging and quality services to guests
Maximise the sales and room occupancy rates
Perform any other duties as assigned by management Requirements
Requirements:
- Holds a Graduate/Hotel Management Degree 34 Years of experience in a similar field is required
Fluency in English
Computer Skills
Benefits:
- Opportunity to develop your talent and grow beyond your experiences. Be part of a Dynamic, Young & Enthusiastic Team.
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