Back Office Sales Coordinator - Pune, Maharashtra, India - Golden Abodes

Description

The back office sales coordinator is responsible for providing administrative and operational support to the sales team.

They assist in managing the sales process, handling customer inquiries, coordinating sales activities, and ensuring efficient communication between different departments within the organization.

Skills and Qualifications:

• Bachelor's degree in business administration, marketing, or a related field.
• Proven experience in a similar role, preferably in a sales or customer service environment.
• Strong organizational and time management skills with the ability to multitask and prioritize tasks effectively.
• Excellent communication and interpersonal skills, both written and verbal.
• Attention to detail and accuracy in data entry and recordkeeping.
• Analytical mindset with the ability to interpret sales data and generate meaningful insights.
• Adaptability and the ability to thrive in a fastpaced, dynamic work environment.

Key Responsibilities:


Administrative Support:

• Maintain and update sales databases, spreadsheets, and other records.
• Prepare and distribute salesrelated documents such as contracts, proposals, and presentations.
• Manage and organize salesrelated correspondence and documentation.

Order Processing:

• Process sales orders accurately and in a timely manner.
• Coordinate with various departments including inventory, logistics, and finance to ensure timely order fulfillment.
• Track orders and resolve any issues or discrepancies that may arise.

Customer Support:

• Address customer complaints and concerns, escalating issues to the appropriate department when necessary.
• Provide assistance to sales representatives in managing client relationships.

Sales Coordination:

• Assist in the coordination of sales activities such as meetings, conferences, and events.
• Collaborate with the sales team to develop and implement sales strategies.
• Prepare sales reports, performance metrics, and forecasts as required.

Inventory Management:

• Monitor inventory levels and coordinate with the inventory management team to ensure adequate stock availability.
• Assist in forecasting sales trends and demand to optimize inventory levels.

Data Analysis and Reporting:

• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Generate regular reports on sales performance, market trends, and competitor activities.
• Provide insights and recommendations to support decisionmaking processes.

Cross-Functional Collaboration:

• Liaise with other departments such as marketing, product development, and customer service to ensure alignment of sales efforts with overall business objectives.
• Collaborate with the finance department on invoicing, billing, and payment processing activities.

Overall, a back office sales coordinator plays a pivotal role in supporting the sales team and ensuring the efficient operation of sales processes and procedures.

Their contributions are essential to achieving sales targets and fostering positive customer relationships.


Job Types:
Full-time, Permanent


Salary:
₹15, ₹25,000.00 per month


Schedule:

• Day shift

Experience:

- total work: 1 year (preferred)


Language:

• English (preferred)

Ability to Commute:

• Pune, Maharashtra (required)

Ability to Relocate:

• Pune, Maharashtra: Relocate before starting work (required)

Work Location:
In person


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