Telecaller Executive - Noida, India - Rezo.

Rezo.
Rezo.
Verified Company
Noida, India

4 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Full-Time Noida


Your responsibilities:


  • Conduct dozens of bank's routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)
  • Assess customer needs and introduce new products and services
(credit cards, saving bonds etc.)

  • Make sales referrals, suggest alternate channels and crosssell products and services
  • Go the "extra mile" to build trust relationships, customer loyalty and satisfaction
  • Comply with regulatory requirements
  • Manage risk in every transaction and detect fraudulent transactions to prevent losses
  • Resolve customers' issues and provide relevant information
  • Using software to track bank information and generate reports.
  • Following all bank financial and security regulations and procedures.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.

Skill sets/Experience we require:


  • Proven working experience in banking, personal banking, retail banking or financial services
  • Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)
  • Strong communication and time management skills
  • Customer satisfactionoriented
  • Attention to detail and mathematical skills
  • Excellent sales skills

Pedigree:


  • High school degree or equivalent
  • Bachelor's in Finance, Banking or equivalent field
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