Front Office Executive - JP NAGAR ND PHASE, India - Dr Mohan's Diabetes Specialities Centre

Dr Mohan's Diabetes Specialities Centre

Verified Company

JP NAGAR ND PHASE, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job description:

Executive - Front Office - JP nagar

To provide Quality patient service and maintain good patient relationship

Maintaining the TAT in registration process

Case sheet management:

Maintenance and easy retrieval of case sheet
Regular online updating of case sheet

Giving correct time-slot for the patients and dispatch of reports without delay

Coordination in Patient - Doctors query management

Updating of visiting consultant data

Managing and handling patient issues and escalation to the reporting authority

Telephone etiquette

100 % conversion in enquiries ( webmail, Knowlarity, I/g calls), DFC calls for review patients

Provide quality knowledge about the service, Promotion of packages and home care facility

Quality parameters followed as per SOP's

Error free registration

Collection of feedback forms No. of positive patients comments - C-Sat, D-Sat, arranging for hospital tour.

Salary:
₹17, ₹22,000.00 per month

Benefits:

Health insurance

Life insurance

Provident Fund

Schedule:

Morning shift

Education:

Bachelor's (preferred)

Experience:0-5 Years

Front office: 1 year (preferred)

*Speak with the employer*
Language:English with Kannada (preferred)

Job Types:
Full-time, Permanent

Salary:
₹17, ₹24,000.00 per month

Benefits: