Customer Care Executive - Kolkata, India - DS Research Centre

DS Research Centre
DS Research Centre
Verified Company
Kolkata, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
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Customer Care Executive:

Kolkata

We are looking for a friendly and professional Receptionist to join our team at D. S. Research Centre.

As a Customer Care Executive, you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service.


Responsibilities:


  • Welcoming patients and visitors to the center and directing them to the appropriate departments or staff members.
  • Answering phone calls, responding to inquiries, and forwarding calls to the appropriate departments or staff members.
  • Scheduling appointments and maintaining appointment calendars.
  • Handling patient intake and registration processes.
  • Maintaining patient records and ensuring that patient information is kept confidential.
  • Managing inventory and ordering office supplies.
  • Coordinating with other departments to ensure smooth operations.

Requirements:


  • Graduate or equivalent.
  • 12 years of experience in a similar role.
  • Strong communication in Bangla & English and interpersonal skills.
  • Proficiency in Microsoft Office and other administrative software.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and prioritize tasks effectively.
  • Friendly and welcoming demeanor.
  • Experience in a healthcare or medical environment is a plus.
Location- Kolkata

  • Opening Status
  • Available
  • Employment
  • Full time
  • Job Type
  • Permanent
  • Start Date
  • Immediate
  • Salary
  • Based on experience
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