Us Client Handling - Indore, Madhya Pradesh, India - Hammoq Inc
Description
Responsibilities:
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve on boarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Aid in product design and product development.
Qualifications:
- Highly organized and able to multitask.
- Selfdriven and proactive nature.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- High computer literacy and ability to learn new software.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
"Freshers with excellent communication skills who interact with US clients are also welcome."_
Pay:
₹20, ₹30,000.00 per month
Schedule:
- Night shift
Application Question(s):
- The budget is fixed that I have posted. Are you comforatable with that budet?
Experience:
- International voice process: 1 year (required)
Location:
- Indore, Madhya Pradesh (required)
Work Location:
In person
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