Bpo Process - Gandhinagar, India - Trustmark consultants

Trustmark consultants

Verified Company

Gandhinagar, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Designation:

Voice & non voice process Bpo.

Experience:

02 yrs.

Salary:

for freshers; 13500 for experienced.

Responsibilities:

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.

He/She must show the willingness to learn new things every time and then.
Must discuss every matter with its supervisor or team leader to get any issue sorted
Giving a resolution to the customers or clients should be the whole and sole responsibility.
Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Job Types:
Full-time, Fresher

Salary:

₹11, ₹13,500.00 per month

Benefits: