Call Handler - New Delhi, India - Transglobal Overseas Education Consultants

Transglobal Overseas Education Consultants

Verified Company

New Delhi, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title:
Admission Assistant (Study Abroad)

Location:
Tilak Nagar, New Delhi, Delhi 110018

Company:
Transglobal Overseas Education Consultants

Key Responsibilities:

Phone Support:

Handle incoming phone calls professionally and courteously.
Provide enthusiastic and positive assistance to students, addressing their inquiries and concerns.
Ensure a friendly and helpful tone in all interactions with clients.

Application Support:

Collect and organize necessary documents from applicants as required.

Walk-In Queries:

Welcome and assist individuals who visit our office with inquiries.
Address walkin queries and guide as needed.

Data Management:

Maintain and update Excel spreadsheets and databases with information from phone calls and walkin interactions.
Ensure accurate and organized recordkeeping.

Qualifications:

Proficiency in Microsoft Word, Excel, and other office tools.
A positive and enthusiastic attitude, with a passion for helping students achieve their study abroad goals.
Excellent verbal communication skills and an approachable demeanor.
The ability to multitask and stay organized in a fastpaced environment.
Strong problemsolving skills and the capacity to work collaboratively.