Customer Support Executive - Thane District, Maharashtra, India - Watchyourhealth India Private Limited

Watchyourhealth India Private Limited
Watchyourhealth India Private Limited
Verified Company
Thane District, Maharashtra, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Work timings: 9.30 am to 6.30 pm


Location:
Thane (W) Wagle Estate


Customer Support Executive Duties:


  • Maintain excellent customer satisfaction and review support tickets/queries for appropriate resolution
  • Work with other departments to resolve customer issues in a timely manner
  • Proactively identify, investigate, and resolve recurring customer support issues
  • Maintain appropriate documentation and records of customer interactions
  • Proactively gather and utilize customer feedback and suggestions
  • Communicate effectively with peers and managers.

Customer Support Executive Responsibilities:


  • Answer inbound customer calls
  • Handle renewals and cancellations
  • Provide account information and status
  • Provide workflow assistance
  • Manage all customer issues and requests
  • Develop and improve customer experience

Salary:
₹15, ₹20,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Work Location:
In person


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