Chat Process malad - Mumbai, India - Get jobs India
Description
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Handling chat and providing resolution to the query and upsell.
Products (Broadband/Television/Landline)
Process Requirement:
Chat Handling
Should be able to manager dual concurrency chat window
Performance and Sales incentives (Sales amount not to be disclosed)
Objection handling skills
24*7 shifts
2 days rotational work offs in a week
Good communication skills
Typing skills: 20 wpm with 90 % accuracy
Eligibility criteria:
Minimum qualification -12th (Age criteria 18+)
Any specialization (student with backlogs can apply)
Graduates (except B.Tech fresher with above 60%)
Post Graduates (except LLB / Chartered Accountant / MBBS / ICWA)
Job Types:
Full-time, Permanent, Fresher
Salary:
₹18, ₹25,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- US shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have chat experience ?
- Are you comfortable with Night shifts and rotational shifts ?
Education:
- Higher Secondary(12th Pass) (required)
Experience:
- total work: 1 year (preferred)
Language:
- English (required)
Shift availability:
- Night Shift (required)
Speak with the employer
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