Front Office Assistant - Bhubaneswar, Orissa, India - Peoples Group

Peoples Group

Verified Company

Bhubaneswar, Orissa, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Role & responsibilities

Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
Create a pleasant and memorable stay for our guests.
Perform all checkin and checkout tasks & manage online and phone reservations.
Register guests collecting necessary information (like contact details and details of stay).
Welcome guests upon their arrival and assign rooms, provide information about our hotel, available rooms, rates and amenities.
Respond to clients complaints in a timely and professional manner.
Co ordinate with housekeeping & maintenance staff to ensure all rooms are clean, tidy and fullyfurnished to accommodate guests needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests etc.
Upsell additional facilities and services, when appropriate.

Education :
Bachelor's (Any)

Experience:
: 1-2 year

Good communication

Knowledge of IDS or relevant software

Perks and benefits

Types:
Full-time, Regular / Permanent

Salary:
From 10, ,000.00 per month

PF,ESIC,Bonus,Gratuity & Leave Encashment

Accommodation & fooding

Role:
Front Office & Guest Services - Other

Industry Type:
Hotels & Restaurants

Department:
Food, Beverage & Hospitality

Employment Type:
Full Time, Permanent

Role Category:
Front Office & Guest ServicesEducation

UG:
B.A in Any Specialization, B.Sc in Any Specialization, BHM in Any Specialization, B.Com in Any SpecializationKey

Skills highlighted with

'' are preferred keyskillsFront DeskReceptionist ActivitiesFront Office OperationsGuest HandlingHospitalityHotel ManagementGuest Relations

Job Types:
Full-time, Permanent, Fresher

Pay:
₹10, ₹25,134.59 per month

Benefits: