Customer Service Representative - Delhi, India - SACHEEROME PVT LTD

SACHEEROME PVT LTD
SACHEEROME PVT LTD
Verified Company
Delhi, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Manage large amounts of outgoing phone calls

  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements and skills

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of overachieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively
  • Graduate

Salary:
₹15, ₹20,000.00 per month


Benefits:


  • Food provided

Schedule:

  • Day shift

Ability to commute/relocate:

  • Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (required)
  • Hindi (preferred)

Speak with the employer
More jobs from SACHEEROME PVT LTD
See all jobs of SACHEEROME PVT LTD