Customer Care Executive - Mumbai, Maharashtra, India - Hemocean outsourcing

Deepika Kaur

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Deepika Kaur

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Description

Job Overview
Customer Care Executive (CCE) role

Full-Time employment with Fresher:
Less than 1 year experience


Skills required:
bpo, voice, calling, cce, call, Cold Calling.


Qualifications and Skills
- bpo
- voice
- calling
- cce
- call

  • Cold Calling

Roles and Responsibilities

  • Provide exceptional customer service through phone interactions
  • Handle customer queries and resolve issues efficiently
  • Make outbound calls for customer followups and feedback
  • Perform cold calling to generate leads and schedule appointments
  • Maintain customer records and update information accurately

Job Types:
Full-time, Permanent, Fresher


Pay:
₹15, ₹28,574.34 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Technical support: 1 year (preferred)
- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

Work Location:
In person


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