Customer Care Executive - Mumbai, Maharashtra, India - Hemocean outsourcing
Description
Job Overview
Customer Care Executive (CCE) role
Full-Time employment with Fresher:
Less than 1 year experience
Skills required:
bpo, voice, calling, cce, call, Cold Calling.
Qualifications and Skills
- bpo
- voice
- calling
- cce
- call
- Cold Calling
Roles and Responsibilities
- Provide exceptional customer service through phone interactions
- Handle customer queries and resolve issues efficiently
- Make outbound calls for customer followups and feedback
- Perform cold calling to generate leads and schedule appointments
- Maintain customer records and update information accurately
Job Types:
Full-time, Permanent, Fresher
Pay:
₹15, ₹28,574.34 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
In person
Speak with the employer
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