Customer Care Executive - Mumbai, India - The Bombay Store
Description
Key Responsibilities Include:
- Driving sales at the store level.
- Coaching sales team to ensure growth and profitability.
- Working on daily sales report, cash & card report, petty cash reports.
- Monitoring all aspects of inventory and cash management.
- Ensuring high levels of customer satisfaction through excellent service. Overall handling customer interaction & complaints.
- Proactively use all management information tools available to analyse performance and respond to trends with appropriate action
Required Experience, Skills and Qualifications
Excellent communication English and Hindi
Strong in sales, up selling and cross selling
Presentable, Willing to learn, Computer savvy
Location :
Various Locations in Mumbai
Salary:
₹10, ₹14,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Fixed shift
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Speak with the employer
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