Process Co-ordinator - Mumbai, Maharashtra, India - Best Roadways Limited

Best Roadways Limited
Best Roadways Limited
Verified Company
Mumbai, Maharashtra, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Minimum Required Experience : 2 years

Full Time


Skills:


  • Customer Care
  • Problem Solving communication skills
  • Customer service
  • Data EntryDescription

Job Title:
Process Coordinator


Job Summary:

Duties and Responsibilities:

  • Coordinate and monitor daytoday operational processes.
  • Ensure timely and accurate data entry and documentation.
  • Address and resolve customer inquiries and issues.
  • Collaborate with team members to identify process improvements.
  • Maintain a high level of customer service and satisfaction.

Qualifications and Requirements:

  • 23 years of experience in a similar role.
  • Proficiency in data entry and documentation.
  • Excellent communication skills.
  • Strong problemsolving abilities.
  • Customer care experience is a plus.

Key Competencies:

  • Attention to detail.
  • Strong organizational skills.
  • Ability to work well under pressure.
  • Team player with a positive attitude.
  • Customerfocused mindset.

Performance Expectations:

  • Meet or exceed operational efficiency targets.
  • Provide exceptional customer service.
  • Proactively identify and implement process improvements.
  • Collaborate effectively with team members.

Salary and Benefits:

  • Salary Range16000 to 20000/
  • Salary range: Competitive, based on experience
  • Benefits package including health insurance, paid time off, and professional development opportunities.
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