IT Service Partner - Bengaluru, India - Paychex IT Solutions India

Paychex IT Solutions India
Paychex IT Solutions India
Verified Company
Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

EOE STATEMENT

  • We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

ABOUT THE ORGANIZATION

  • Paychex, Inc
(NASDAQ:

PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services.- Industry expertise since 197- 730,000+ clients in the U.S. and Northern Europe

  • Pays 1 in 12 U.S. private sector employees
  • Largest HR company for small to mediumsized businesses
  • Product development company having products for payroll, benefits, and HR.

DESCRIPTION

Job Description:

Provides IT service desk support to Paychex personnel and clients with IT related issues or inquiries and provides quality service, effective call & incident management, and efficient restoration of service to meet service levels


Receives calls, click to chat and self-service tickets from internal employees and is the first-line end user single point of contact to resolve technical related issues.


  • Follows documented request and incident management policies and procedures for effective request/issue recording and tracking
Will report to IT Support Supervisor.


CATEGORY

  • PD&IT

Requirements:


Education**:


  • Computer Science Degree,
  • Technical knowledge

Required relevant experience:


  • IT/PC Support/Service Desk Troubleshooting Knowledge
  • Excellent written and verbal communication skills

OPEN DATE

  • 11/28/2023

CLOSE DATE

FULL-TIME/PART-TIME

  • Full-Time

CREATED BY

  • Anuba Surendran

HIRING MANAGER(S)

  • Sanchayan Dey

REQ OPEN DATE

  • None Specified

REQ OPEN DATE

  • None Specified
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