Ameyo and Dialer Handler - Chandigarh, India - Prepladder

Prepladder

Verified Company

Chandigarh, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Responsibilities:

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Ameyo/ Dialer Management:Configure, customize, and maintain the Ameyo platform to meet organizational requirements.

Troubleshoot and resolve issues related to Ameyo functionality.

Collaborate with cross-functional teams to ensure seamless integration of Ameyo with other systems.

Dialer Operations:

Oversee and manage dialer campaigns for outbound communication.

Optimize dialing strategies to enhance efficiency and performance.

Monitor and analyze dialer metrics to make data-driven recommendations for improvement.

Documentation and Training:

Create and maintain documentation for Ameyo and dialer processes.

Provide training to team members on system functionalities and best practices.

Compliance:

Ensure compliance with regulatory requirements in all aspects of Ameyo and dialer operations.

Stay informed about industry trends and best practices related to CRM and automation.

Qualifications:

Proven experience in managing Ameyo systems and dialer operations.

Strong understanding of CRM principles and automation processes.

Technical proficiency in configuring and customizing Ameyo.

Familiarity with dialer systems and campaign management.

Excellent troubleshooting and problem-solving skills.

Strong communication and collaboration abilities.

Ability to analyze data and make informed decisions to optimize system performance.