Operations Processor - Bengaluru, Karnataka, India - Wells Fargo

Wells Fargo

Verified Company

Bengaluru, Karnataka, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About this role:

Wells Fargo is seeking a Operations Processor.

In this role, you will:

Perform moderately complex operations duties in support of either a service center or department environment
Require considerable knowledge of company personnel policies and practices
Collect data and prepare related operational reports
Prepare input forms for automated data processing system
Utilize the company's internal operations to perform duties
Coordinate projects
Furnish information to authorized persons
Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation
Reviewing incoming records to ensure records meet the requirements for the USA Patriot Act Section 32
Customer Identification Program

Responsible for working on low/moderate/high complexity/priority cases, depending on the queue type and the complexity of the review
Reviewing the Core, CIP, CDD elements on the Universal Work Station and if required verify the data against the documents and regulatory comments provided by customer / banker at the time of account opening
Complete all Mandatory Trainings (Compliance) assigned on internal Develop You Tool before time and adhere to internal timelines
Assist new team members while on training phase
Partner with appropriate resources to seek out solutions to problems
Research and resolve problems within department SLAs
Perform duties and assignments within established timeframes, ensuring proper follow-up and completion
Must be flexible to work odd shifts as per the requirement from business
Ability to work overtime during peak volume times
Achieve / exceed the set productivity targets and Quality targets. Complete tasks within process specific TAT

Required Qualifications:

2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Should be a graduate with 2+ years' of experience in one or a combination of the following: Financial services, criminal justice, fraud, Bank Secrecy Act, antimoney laundering, or investigations of financial crimes or policy violations; experience in the foregoing Operational Risk Management processes and / or Compliance or Audit Programs of a banking back office operations

Ability to identify "high risk" customers as defined by enterprise policies for risk rating customers
Ability to meet and often exceed established production standards
Ability to analyze and summarize large amounts of data
Understands and also tried to grasps the procedure of core processes/sub processes within the same LOB
Has a basic understanding of multiple processes within LOB
Examines and delivers as per the required quality, following the laid procedures, policies under guidance
Accurately process high volumes of work, within established deadlines
Displays understanding of process related metric
Possess basic domain knowledge
Communicate clearly and concisely
Strong communication skills and have the ability to conduct process trainings and provide floor support if required

Job Expectations:

Enterprise Operational Support is responsible for independent execution of risk mitigating and centralized operational processing in support of certain key regulations with enterprisewide impact. Activity involved is Customer Data Management, validation of the CIP and CDD elements for both Individuals and entities to comply with the US Regulations
BSA, Antimoney Laundering and USA PATRIOT Act section 326.

Posting End Date:

Job posting may come down early due to volume of applicants.

We Value Diversity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.