Patient Counselor - Sholinganallur, Chennai, Tamil Nadu, India - Dr. Agarwal's Eye Hospital
Description
Counsels patients on the reports given by the doctor.- Coordination with Consultant / Centre Head on daily basis based on surgery advice and conversion.
- Maintain checklist as per the instruction given by the management. (Like Cataract, FFA, etc.,)
- Explain the tariff of the concerned procedures/investigations to patients in detail.
- Maintain Counselor reports on a daily basis (Advice, Conversion, and Patient wise details).
- Coordinating with TPA / Insurance Dept (Sending Preauthorization, Getting Approval, Billing).
- Cross verify all the relevant documents related to Credit billing before surgery.
- Maintaining Counselor Summary for all counseled patients.
- Doing Tele Calling and maintaining reports for the same.
- Preparing Surgery list and handing over the same to concerned doctor and center head, one day before the surgery.
- Follow up with patients at all stages.
- Explain the tariff of the concerned procedures/investigations to patients in detail.
Job Location:
Sholinganallur
Job Types:
Full-time, Permanent
Salary:
₹200, ₹300,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Experience:
- Counselling: 1 year (preferred)
- Hospital: 1 year (preferred)
Work Location:
In person
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