Flo- Customer Focus - Gujarat, India - Aditya Birla Group

Aditya Birla Group

Verified Company

Gujarat, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Designation:
Engineer

Updated:
June 17, 2023

Location:
Gujarat, India

Organization:
Pulp and Fibre

KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)KRA1

Data Analysis & Business Delivery:

Collect data, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics that support key business decisions.
First Pass Yield & up time calculation on daily basis.

Alert the team on deviation and Analyze the reasons for deviations in co-ordination with concerned.

Calculate process capability for all the process parameter and do quadrant analysis (Scatter Plot).
Quality dashboard report.
Organize composite summary of FPY, Uptime, Prime quality, complaints and action plans required for MPR presentation.

KRA2

Customer Complaint Analysis

Data collection of process parameters on the mentioned date of production.
Observe for deviations in process parameters, stoppages or change in process.
Identify reasons for process variation which impacted process quality.
Plan actions with concerned to avoid complaints.

KRA3

Trouble shooting

Collecting raw data from various sources and cleaning it.
Analyze using statistical (Basic/Advanced) problem solving tools.
Suggest actions or identify alternate solutions.
Make a comparison of results for before and after process conditions to measure improvement.
Analyze and draw actions with concerned to sustain better process.
Spread awareness on using six sigma tools to solve problems.

KRA4

Planning & Budgeting

Identify quality improvement project, plan and budget for the financial year for implementation
Set quality targets based on the previous year best moving average.
Identify quality improvement projects to improve quality & customer centricity.
Coordinate for project reviews.
Support teams in data analysis.
Train teams to use six sigma approach to solve problems.
Measure improvement by comparing process conditions & draw actions to sustain.