Customer Relationship Executive - Nashik, India - Paradigm Consultancies

Paradigm Consultancies
Paradigm Consultancies
Verified Company
Nashik, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

JOB DESCRIPTION
**Education:

  • Any Graduate Can Apply.****Languages:
-
Fluent English, **Hindi And Marathi

**Experience:
- *
  • Total Experience:
  • 1 Year
  • Minimum Experience:
  • 6 Months

Responsibilities:


  • Be the main point of contact for customer inquiries and issues.
  • Build and maintain strong customer relationships to foster loyalty.
  • Address customer concerns promptly through various communication channels.
  • Collaborate with teams to resolve customer problems efficiently.
  • Record interactions and maintain accurate customer records.
  • Provide product information and assist in decisionmaking.
  • Follow up to ensure customer satisfaction after resolutions.
  • Gather feedback and contribute to service improvements.
  • Stay informed about products, services, and industry trends.
  • Handle escalated issues with professionalism and empathy.
  • Participate in training and engage in customer engagement efforts.

Requirements:


  • Possess excellent communication and problemsolving skills.
  • Show empathy, patience, and diplomacy in customer interactions.
  • Familiarity with CRM software and multitasking abilities.
  • Maintain organizational skills and attention to detail.
  • Adapt well to fastpaced and changing environments.
  • Display positive attitude and willingness to learn.
  • Flexibility for shift work, including weekends if necessary.


As a Customer Relations Executive, you'll play a pivotal role in maintaining positive customer interactions, resolving concerns, and contributing to overall customer satisfaction and loyalty.


CANDIDATE SHOULD BE AN IMMEDIATE JOINER

WE ARE HIRING 50+ APPLICANTS

Salary:
₹18, ₹20,000.00 per month


Schedule:

  • Day shift

Speak with the employer
More jobs from Paradigm Consultancies
See all jobs of Paradigm Consultancies