Telesales Agent - Shivaji Nagar, Pune, Maharashtra, India - Livpure Smart Homes

Livpure Smart Homes

Verified Company

Shivaji Nagar, Pune, Maharashtra, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job brief

ResponsibilitiesOffer customized solutions based on customer's needsContact potential/ existing customers through inbound/outbound calls to inform them about products and services using scriptsAnswer queries about products or the companyDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerGo extra mile to meet sales targets and facilitate future salesKeep records of calls, sales and note useful informationMeasure identified KPIsCommunicate with customers to understand their requirementsHandle grievances timely and in effective manner Desired SkillsProblem solving and creative attitude2-5 years of experience in telesales or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the phoneGood knowledge of relevant computer programs (e.g. CRM software) and telephone systemsAbility to learn about products and services and describe/explain them to prospectExcellent communication skills. Knowledge of any regional language is definitely a plus.

Cool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaintsBachelor's degree is must; MBA will be a plus.

Benefits and BenefitsPerformance based incentive plansMediclaim for individual and spouseOpen door and highly ethical work culture

Job Types:
Full-time, Regular / Permanent

Salary:
₹20, ₹25,000.00 per month

Benefits: