Customer Support Executive - Chennai, India - Sarvajith Infotech

Sarvajith Infotech
Sarvajith Infotech
Verified Company
Chennai, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Hi All,

Now we are hiring for Customer support Executive. Experience 0.6 to 2yrs.



Location:

  • Poes gardan,Chennai.

Salary:


  • Rs,25000/
  • Job Type: Full Time
  • Inbound Process

Job Overview:

Roles & Responsibilities:

  • Answer and respond to inbound customer calls and identify the needs of customers, resolve issues, and provide solutionsProcessing all aspects of bookings
  • HSC passed from a recognized university13 years of experience in a call/contact center environment(aviation background preferred)Strong written and verbal communication skills along with active listeningHaving positive approach towards workAble to understand customer issues and respond with empathyProvide a memorable customer experience and awesome customer serviceSkilled in documentation and notetaking during callsBasic knowledge in Ms Excel
  • Excellent data entry skillsAbility to multitask, prioritize and manage time effectivelyExcellent communication and problemsolving skillsFluent in English
Job

Location:
Head Office, Chennai.

Shift Timings: 24*7 (rotational)

Days of working: 06


Schedule:

  • Rotational shift

Ability to commute/relocate:

  • Chennai,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)

Speak with the employer
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