Tellecaller - New Delhi, India - VMC Management Consulting Pvt Ltd

VMC Management Consulting Pvt Ltd

Verified Company

New Delhi, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Roles and Responsibility

Achieving calling targets set by the organization
Managing all the incoming calls
Handling query calmly and professionally.
Maintaining interaction records for future reference.
Answering phones and explaining services offered by the company.
Taking careful notes on each discussion.
Respectfully carrying out your duties in all situations
Following all the rules and regulations of the company.
Excellent communication, written and verbal and Marketing skills
Excellent phone etiquette and active listening skills
Ability to meet deadlines.
Excellent decisionmaking abilities
Strong negotiation skills
Ability to work independently with mínimal supervision.
Outstanding experience in dealing with different personalities.
Proven work experience as a Telecaller, Customer Support or a similar position in the
Manage responses and resolutions for all online queries and feedback.
Analytical and multitasking skill
Willingness to learn