The Student Support Admission Officer - Bengaluru, India - MNR Solutions Private Limited
Description
Purpose of the SSAO role:
The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students.
As an SSAO, you are expected to:
Ensure collection of outstanding fee from parents within the specified time.
Ensure a smooth student journey from start to end at Aakash Institute by taking care of associated administrative activities.
Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution.
To be successful in the SSAO role you are required to have:
An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills.
Fluency in communication of English and Regional language.Must to have Attitude:
- Customer Orientation
Result orientation
Emotional intelligence for working in a Team.
Qualification:
Must have any Bachelor's degree.
Preferred BTech / MBA /Masters in Psychology, Education etc.
Experience:
Previous experience in administration across industries.
Key Interactions:
-
External Student & Parents.
-
Internal Branch's Academic & Non-Academic teams.
Regional Student Support Centre.
Regional Sales & Operations Team.
Job Location:
Bangalore / Karnataka
Salary:
₹300, ₹400,000.00 per year
Schedule:
- Day shift
- Rotational shift
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
Experience:
- Business development: 2 years (preferred)
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