Hiring for IT Helpdesk Executive for Gurgaon and - Gurugram, Haryana, India - Progressive Infotech Pvt. Ltd

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Perform remote troubleshooting through diagnostic techniques and pertinent questions

  • Determine the best solution based on the issue and details provided by customers
  • Walk the customer through the problemsolving process
  • Direct unresolved issues to the next level of support personnel
  • Provide accurate information on IT products or services
  • Record events and problems and their resolution in logs
  • Followup and update customer status and information

Job Types:
Full-time, Regular / Permanent


Salary:
Up to ₹25,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Shift:

  • Rotational shift

COVID-19 considerations:
Yes, wearing double mask and keeping sanitiser is mandatory.


Speak with the employer

  • Health insurance

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