Hiring for IT Helpdesk Executive for Gurgaon and - Gurugram, Haryana, India - Progressive Infotech Pvt. Ltd
Description
Perform remote troubleshooting through diagnostic techniques and pertinent questions- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problemsolving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Followup and update customer status and information
Job Types:
Full-time, Regular / Permanent
Salary:
Up to ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Shift:
- Rotational shift
COVID-19 considerations:
Yes, wearing double mask and keeping sanitiser is mandatory.
Speak with the employer
- Health insurance
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