Customer Support Associate - Kolkata, West Bengal, India - Adyan Consultants PVT LTD.

Adyan Consultants PVT LTD.

Verified Company

Kolkata, West Bengal, India

4 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility

Establish longlasting, trusting connections by communicating professionally and empathetically with the clients
Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
Meet call handling quotas and individual and team sales targets
Gather and analyse client data to identify possible products or services to recommend to management
Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
Follow communication protocols, rules, and policies

Salary:
₹12, ₹15,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Education:

Experience:

- total work: 1 year (preferred)

Language:

Ability to Commute:

Ability to Relocate:

West Bengal:
Relocate before starting work (required)

Work Location:
In person

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